Twelo Delivery Policy

Twelo products are curated by design lovers for your home, garden, office etc. Because of the fact that most of our sales are short product runs, from a huge variety of designers (up and coming through to well known already) our delivery on some items may be more than 48 hours. Please read delivery details for the particular item you want to purchase. Any special information will be listed there.

We run a system of designer delivery for many products. Where we will get the items shipped to you direct from the designer themselves! They use our courier DPD and the delivery times we strive to provide are:

 

Order before 1 pm on a working day, receive next working day.

Order after 1pm on a working day, receive in 2 working days.

For some products (eg ones that are made to order, or special order) these delivery times will not apply, however it will be made clear in the product information just what the delivery expectations for the item are.

 

We are constantly striving to improve our delivery times, as we know it’s very important for our customers,  but please remember we are not Amazon and our products are far more bespoke and awesome! So sometimes a little wait may make a very happy design junkie!!

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